Floss is an online platform that uses smart matching technology to connect patients with dentists who best meet their specific needs. We simplify the search process by considering factors such as location, expertise, patient reviews, and finance needs.
Our system uses a combination of user preferences (such as location, dental needs, previous experiences, and financing needs) and comprehensive dentist profiles. Once you provide some basic information, our algorithm presents you with a curated list of dentists that best match your criteria.
To get started, you’ll be asked to share details like your post code, the type of dental care you’re seeking (e.g., routine check-up, cosmetic dentistry, emergency care), and any finance needs. This helps us tailor the recommendations to suit your specific situation.
Using the matching service within Floss to find a dentist is free. We provide a fixed fee consultation for your initial visit. Some dentists may offer additional services or treatments that have associated costs.
Once you receive your personalised list of recommended dentists, you can click on any profile to see more details, read reviews, and directly schedule an appointment through our integrated booking system.
Yes, you can manage your appointments through our platform. If you need to reschedule or cancel, simply log in to your account, navigate to your appointments, and follow the instructions provided.
Your privacy and security are our top priorities. We adhere to strict data protection protocols and comply with industry standards to ensure that your personal and health information is kept safe and confidential.
Our dedicated support team is here to help! You can reach out to us through our Contact page or via the support email provided on the website.
Every dentist profile on Floss includes detailed information such as their qualifications, areas of expertise, office photos, and patient reviews. We recommend reviewing these details and scheduling an initial consultation to ensure a good match for your needs.
We take the authenticity of reviews seriously. Our system uses verification measures to ensure that reviews are from actual patients. We also monitor for any unusual patterns to maintain reliable, trustworthy feedback.
Initially Floss is beginning in London and will expand in due course.
2 days after your consultation you will be contacted for feedback which we encourage you to share! Your feedback not only helps us improve but also assists other patients in making informed decisions.
If a dentist cancels, we’ll notify you immediately and work with you to reschedule with another top-rated dentist who meets your criteria. We strive to make any changes as smooth as possible.
Floss partners with dental practices through subscription fees and advertising. Rest assured, the service provided to you is completely free with no hidden charges.
Not yet, Floss offers access via your desktop and smartphone through your browser.
Absolutely. Floss allows you to filter search results by the type of dental service or treatment you’re looking for—be it cosmetic dentistry, orthodontics, general check-ups, or more—so you can find the perfect match for your needs.
